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Once our team has submitted a refund or credit note request generally it should take no longer than 5-7 business days maximum for funds to be returned to your original payment method. If BANK TRANS...

It is frustrating when excitedly you check day after day for the arrival of goods, or the note to go and collect, and we completely understand this. Once the order has shipped from us has no contr...

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This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

All Stellar Skyonomy merchandise purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Additionally, you can cancel your Stellar ...

If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...